Cherwell Service Management CPM

Manage Cherwell accounts.

Vendor

This platform is designed for remote account management for the following target:

This platform works with the following CyberArk versions:

CyberArk Solution	Privileged Credentials Management
CyberArk Product	Central Policy Manager (CPM)
CyberArk Versions	Version 10.1 and above
Artifact Version
Out of the Box	NO
Out of the Box in versions
Privilege Cloud	BOTH

The following table lists the supported management actions for this platform:

The following linked accounts are in use by the plugin.

Supported	YES
Required	YES
Platforms
Permissions	This account’s password is the API key to use with the REST API calls.

Supported	YES
Required	NO
Platforms
Permissions	This account is used to authenticate to the REST API for acquiring the token in a reconcile process

The following prerequisites are required on the machine that runs this plugin:

Download and install the REST API Platform from Marketplace

If you already have an older version installed , remove the platform and install the newest version from Marketplace

See Import a platform package topic within CyberArk Docs online

Specify the following parameters at the platform level:

Parameter Name	Description	Acceptable Values	Default Value
Debug	Whether to create a debug log. Useful for troubleshooting.	Yes/No	No
ChainsFilePath	Configuration file of REST call logic	string	bin\CherwellChains.xml
UseSSL	Setting this property to yes will create a REST API request using HTTPS and validate a proper certificate is used. Setting this property to no will create a REST API request using HTTP. Setting this property to ignoreuntrustedcertificates will create a REST API request using HTTPS but does not require a valid certificate.	Yes/No	Yes
Port	Port through which to connect	non-negative int	-1 (Use default port for protocol http/https)

Specify the following parameters on the account:

Specify the following parameters on the account:

Parameter Name	Description	Acceptable Values	Default Value